FAQs help our visitors quickly find answers to common questions about our art, music, and mental wellness initiatives, enhancing their experience and engagement with our platform.

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

To ensure the longevity of your limited edition apparel, we recommend washing it inside out in cold water, using a gentle cycle, and hanging it to dry. Avoid using bleach or harsh detergents.

Depending on the item’s size and destination, we ship with USPS, UPS, FedEx, or DHL. You’ll receive a tracking number the moment your package leaves our studio.

Email return@quantumhivestudios.com or call +1 417-838-7686 (Mon–Fri, 9 am–5 pm CT). We respond within one business day.

Once a carrier marks a package delivered, Quantum Hive Studios cannot be held responsible for loss or theft. If your item arrives damaged, email us within 48 hours (include clear photos and your order number) and we’ll help make it right.

We process all in-stock orders within 3–5 business days. Custom or made-to-order pieces may need extra time; if so, we’ll email you a revised timeline.

Online checkout is limited to U.S. addresses right now, but we’re happy to arrange custom international shipments. Email return@quantumhivestudios.com with the item, your city, postal code, and preferred delivery speed, and we’ll send a quote.

Checkout automatically calculates shipping based on the parcel’s weight, dimensions, and destination. Watch for periodic free-shipping promotions on our homepage and product pages.

June 13, 2025

• Rolled pieces: acid-free glassine + protective tube.• Stretched/boxed pieces: double-wall art box with corner protectors and foam sheeting.• Museum-grade works: custom wood crate (additional fee).

The recipient is responsible for any import duties, VAT/GST, or clearance fees charged by the destination country. On request we can ship DDP (Delivered Duty Paid) so all costs are settled up-front—just let us know.

Absolutely. Email us within 14 days of delivery for an RMA number. Return shipping and any import/export duties are the buyer’s responsibility unless the artwork arrived damaged or we made an error.

• Economy: 6-10 business days• Priority/Express: 3-5 business daysTransit times start once your artwork leaves our studio; we’ll email tracking as soon as it ships.

Yes—although our online checkout is limited to U.S. addresses, we regularly arrange custom shipments worldwide. Simply email return@quantumhivestudios.com with the piece you’d like, your city + postal code, and we’ll reply with an exact quote.

UPS, FedEx, DHL, and USPS Priority Mail International. We choose the safest and most economical service for fine art and will give you options.

Yes. Every international shipment is insured for its full invoice value against loss or damage in transit.

• Art title or SKU • Quantity • Delivery address (city, postal/ZIP code, country) • Preferred delivery timeframe (economy / express).With this we can calculate the dimensional weight, check carrier options, and send you a cost breakdown (shipping, insurance, applicable taxes/duties).

Rates vary by size, weight, and speed. As a rule of thumb:• Rolled canvas (tube) – from US $75-$150 to most regions.• Boxed, ready-to-hang art – US $250-$550 depending on size and carrier speed.We pass through our discounted carrier rates with no mark-up and always show the price before you commit.

We’re here to help. Contact return@quantumhivestudios.com or call +1-417-8387686 (Mon–Fri, 9 am–5 pm CT).

Art therapy at Quantum Hive Studios uses the creative process of making art to improve physical, mental, and emotional well-being. It helps individuals express themselves, manage stress, and improve self-esteem, aligning with our mission to support mental health through creativity.

We accept a variety of payment methods including credit cards, PayPal, Google Pay, Apple Pay, and offline payments, ensuring a seamless and convenient transaction process for our customers.

We accept returns and exchanges within 14 days of purchase, provided the items are in their original condition. For detailed instructions, please visit our Return Policy page. Your satisfaction is important to us.