Return Policy

"Hey there! We totally get it—sometimes things just don’t work out. If’ you not completely happy with your purchase, no worries! You can return it within 14 days for a full refund or. Just make sure it’s in its original condition, and we’ll take care of the rest. Happy shopping!"

🔁 Return & Refund Policy

Last Updated: 6-8-2025

At Quantum Hive Studios, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer returns under the following conditions:

🛍️ Returns

Eligibility: Returns are accepted within 14 days of delivery.
Condition: Items must be unused, in their original condition, and in the original packaging.
Non-returnable items: Custom commissions, digital downloads, or sale items are final sale and not eligible for return.

💸 Refunds

Once your return is received and inspected, we will notify you by email.
If approved, your refund will be processed within 5 business days back to your original payment method.

🚚 Return Shipping

Customers are responsible for the cost of return shipping.
Please use a trackable shipping service to ensure the safe return of your item.

📝 Start a Return

To begin the return process, contact us at:

📧 return@quantumhivestudios.com

please include your order number and reason for the return.